Mobile Rich Media Brand Effectiveness Study with John Lewis

20/10/2011
Mobile Rich Media Brand Effectiveness Study with John Lewis

This case study shows overall uplift mobile advertising has on brand measures, and focuses at the uplifting effect of rich media advertising on mobile compared to static banners.

Furthermore, the study examines the positive effect on both brand and sales the mobile optimised John Lewis website has.

Key results include: 

  • Mobile advertising undoubtedly shifts brand measures unprompted brand awareness for JL was increased eight fold amongst those who saw the mobile ad campaign
  • Rich media has a deeper brand impact- those exposed to the expandable banner were 25% more likely to remember the advertising than those that saw the static
  • Rich media is particularly effective with men, Android/iPhone users and 18-34’s & 45+’s
  • Consumers obviously like the John Lewis mobile site- 71% found the site easy to use and by ensuring it works on mobile makes sure JL doesn’t lose up to 30% potential business 
Research subject: 
Markets: 
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